Frequently Asked Questions
Everything you need to know about bringing Goldmark quality into your home.
What is the standard shipping time for furniture orders?
Most in-stock furniture items are processed within 2-3 business days and delivered within 7-14 business days, depending on your location and the size of the item.
Do you offer White Glove Delivery services?
Yes, we offer premium White Glove Delivery for an additional fee, which includes room-of-choice placement, professional assembly, and removal of all packaging materials.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund, excluding shipping costs.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our logistics partner's portal to monitor your delivery in real-time.
Are Goldmark products covered by a warranty?
All Goldmark furniture pieces come with a 1-year limited warranty covering manufacturing defects in materials and workmanship under normal household use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger purchases.